Hi,
I have a problem with disappearing profile pictures. When I want to insert new users, using the Import from File feature, there doesn’t seem to be an option to ignore the profile picture column. I insert the pictures manually for each user after I create their profiles, because I couldn’t find a way to quickly generate the links to the profile pictures. I had to search for the links to the pictures in FileZilla and then insert them into the spreadsheet in order to restore the pictures. If I had to do it each time it’s time consuming. I believe there must be a better way of creating a bulk of new profiles. Please could you help.
Hi @Dechen The User Photo is not a required field, so when you are uploading it, you can select * skip * to not upload that column. There is a separate Upload Photos & Files option in System Admin which can be used to bulk-upload a zip archive of user photos. Hope this helps!
Is it possible to skip the Password column when I want to use Update&Insert upload? I need to create a bulk of new profiles, but if I enter some passwords only, and leave some empty, it would wipe the other passwords off. Consequently the users who had changed their passwords would have to have their passwords reset, if that makes sense?
Hi @sandra please could you let me know what to do about the above? It doesn’t seem like *skip is available for passwords. only [custom] but I worry that if I use it it might erase all passwords..
Are you creating new users using the DataStructure-usersFull.xlsx or DataStructure-usersBasic.xlsx file?
Please note that the password field is required when importing new users with any file.
For this reason, if you need to both create new users and update existing ones, I recommend using two separate files — or two separate sheets within the same workbook. When updating users, the only required field is username.
