Cannot install error "Your request failed because you do not have access to this action."

aimar64 · July 31, 2019, 7:37am

mrbronz · July 31, 2019, 8:41pm

I have exact same problem

… HELP

ross · August 1, 2019, 1:03am

Hello! One reason this happens is that you use the back button in your browser, which causes issues for the installer. Can you remove /config.php and start the installer again. Hopefully this solves the issue. Thanks! Ross.

aimar64 · August 1, 2019, 2:41am

Thank you Ross.
Where is config.php file?

aimar64 · August 1, 2019, 2:53am

Windows version

meierrom · August 1, 2019, 6:26am

You will find it in the main folder, where you also have login.php, gibbon.php and notifications.php

ross · August 1, 2019, 6:55am

Hi aimar64, interesting! We don’t have a lot of Windows experience in the core team, and so I’d be keen to find out what this issue is eventually. The folder Roman is refering to (thanks @meierrom!) is what we call the absolutePath, or the base installation folder for Gibbon. As a short hand, we tend to refer to this as /, in the Posix tradition. Thanks, Ross.

aimar64 · August 2, 2019, 10:47am

Thank you meierrom and Ross.
I can’t find that file on root folder and I search for config.php file but nothing found.

meierrom · August 2, 2019, 1:20pm

My experiences running a server on Windows are not good. Things worked much better once I switched to Linux.

I would recommend installing virtualBox with either opensuse debian or ubuntu.

ross · August 2, 2019, 2:35pm

You are looking in the right location, but I can’t see config.php. On reflection, this makes sense, as it is only created at the end of Step 2, and so where your error is occurring, it would not have been created yet. Ross.

aimar64 · August 5, 2019, 10:05am

meierrom · August 5, 2019, 5:12pm

You should be able to find hints on the issue by checking your apache and php logs tho

aimar64 · August 6, 2019, 2:00am

I found how to solved that problem
I can config but I can’t login

ross · August 6, 2019, 2:27am

I think the cause of the commented-out section not working is the same as the login not working. It seems that you have an underlying issue with session data in your install. I would do some research into Windows PHP servers and sessions and see if there is a configuration option in your PHP server that is impacting this. Good luck! Ross.

aimar64 · August 6, 2019, 2:55am

Thank you Ross.

aimar64 · August 13, 2019, 9:23am

Can you help me Ross?

ross · August 13, 2019, 12:37pm

Hello again aimar64. Did you have any luck troubleshooting sessions in Windows? If not, let me know where you are stuck…but Google will give much better answers than I can, as I don’t know Windows server well. Ross.

aimar64 · August 14, 2019, 3:20am

I’m sorry to bother you.
I stuck on login page I click the login button, and nothing happens.
Can you help me to find debug point, I will try it.

meierrom · August 14, 2019, 5:37am

Can you have a look at your apache and php logs?

aimar64 · September 17, 2019, 3:32am

no any log from iis and php