Cannot install error "Your request failed because you do not have access to this action."

Installation
21

https://giphy.com/gifs/Ti0SYzPUi9bbOYJgSK/html5

22

I believe this must be session related. Try the advice given here:

https://forums.iis.net/t/1149807.aspx

Ross

23
I believe this must be session related. Try the advice given here:

https://forums.iis.net/t/1149807.aspx

Ross

Thanks for your advice, but still no luck I cannot log in. Folder session can fully control with everyone, and I attach sessions file for problem analysis.

24

Interesting. Are you able to run other PHP apps on this server? For example, what happens when you install WordPress. Do you see similar behaviour?

25

Yes, I can install and login to WordPress. I was curious about what it caused. I install Gibbon in any VM or host with windows server it same result.

26

Dear Team,

Did you find solution for this…

I have tried installing multiple Gibbon in same Linux server on multiple subdomains, I managed the first two but stuck with this same error on the next two subdomains.

I’ve tried checking most common reasons: config file + server sessions and error logs + googling and no success.

The subdomains are supposed to serve different sections/ levels of the same school.

Regards
Kelvin

27

Hi Kelvin,

This error most often shows up if the page is refreshed during the installation process. If this is not the case, then it may also show up if PHP doesn’t have access to properly write to the session. Were all the checkmarks green in your installation screen?

It may also happen if you have installed these subdomains in sub-folders of the same server, if that server has a redirect or other htaccess rewrites on the base-level of the domain. Redirects can often interfere with posting form data from one page to the next. This can often be fixed by setting the base-level htaccess file to ignore the subfolders, see the example here: https://ask.gibbonedu.org/discussion/comment/3456#Comment_3456

Hope this helps!