User Roles

Can I confirm that we have 4 “levels” of access - admin, teacher, student and parent?

David, yes these are the default roles that come with the system, along with one for support staff. However, you can define any number of extra roles (under Admin > User Admin > Manage Roles) and then assign these permissions for each action in each module (under Admin > User Admin > Manage Permissions).

Users can have multiple roles, which they can switch between using the Role Switch on the home page, without needing to log out.

However, I tried updating the role of a staff,yet it wasn’t going through. But it keeps saying successful

Can you share more about what you mean by “it wasn’t going through”, perhaps with a screenshot? If you’re able to share the steps to replicate what you’re seeing and what the expected result was, this will help us investigate the issue.