Good evening Admin,
We did the rollover and only 4 students showed and the rest of the student’s statuses were marked as “left”. We did exactly the same procedure but it seems the rollover didn’t work. Most of the roll groups have zero students.
This is the screenshot shown after the rollover:
We did take a Snapshot before the rollover and want to load it back but have never done this procedure before.
Please help us. Thanks a lot!
Thank you very much!