Unable to access the Unit Planner in v28

Dear Support Team

After updating to v28, we are unable to see or access the Unit Planner.

Administrators and teachers get a red banner saying…
“You do not have access to edit the unit planner for any active courses in the current school year. You may need to be added to the relevant Department or Learning Area for the courses you are trying to access, or those courses may not have been added to the necessary Department or Learning Area.”

There’s no the Gibbons have escaped message or error_logs created in the server.

Gibbon Version: v28.0.00
PHP Version: 8.2.26
MySQL Version: 10.6.20

Hi @DrakonPrime This is very strange, and we haven’t encountered this in testing and in production with the schools I support. However, there is so much surface area in Gibbon and there are so many possible settings, it’s possible there is an edge case we hadn’t accounted for. Can you share a screenshot of the permissions for the Planner module from the User Admin > Manage Permissions page, and let me know which users/roles are encountering this error? Do your courses exist in Departments? (it’s not required, but could help point to the possible cause).

Hi Sandra,

Thanks for your response.

I was away at a conference and just got back into the office.

Just following a hunch, I went ahead and upgraded to v28.0.01 and the problem has been resolved.

DP

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Thanks, great to hear the update has resolved this issue.