Dear Support
We have serious challenges uploading our timetables. We’ve engaged two IT personnel to assist unsuccessfully. We are hard pressed for a solution. Can this be done for us backend or how can any assistance be offered to us?
Thanks
Hello, if you email us an admin login to your Gibbon install to support@gibbonedu.org, and add a description of what is going wrong, we will try and find some time to help. Please describe the issue in this post, and include the import file(s) you are using in this email?
Gibbon is a little picky on import file formats (something we need to improve). The link below has some useful information on preparing files for import:
https://docs.gibbonedu.org/administrators/getting-started/importing-users/
Thanks,
Ross