Retrieve Free Learning work from a former student

Teachers
1

Hi Gibbon (users),

A student who was enrolled in our Free Learning course last year, wants to have a look again at the work he has done at that time. Obviously, the class of last year is no longer active (replaced by the current class), yet none of student accounts or work have been deleted. When this student logs on to Gibbon, there are ‘no records to display’, so he cannot access his work from last year.

Any ideas how we can give him access again?

Thanks in advance for your help!

Elke

2

Hi Elke,

On the login page it is possible to switch to the last year. Can you ask the student to try this, and see if their records are visible there?

Thanks,

Ross