Query Builder is not syncing

Administration
1

Hi, I had query builder working fine but now it doe snot sync ever since I moved my installation to to a new web server. The query builder installs successfully. The lisence key is there but when i sync it gives me the error message,
“We could not sync your queries. Try again later.”

Please help. Thanks

2

Hi @hwaeen If your server has a new URL, your license key is likely attached to the old one. Feel free to email support@gibbonedu.org to let us know your school name, license key, and the new URL, and we can update it for you.