since updating to v13 when people send messages the recipients are receiving 2 identical emails. have i stuffed up somewhere or is this a bug in v13 or some other special problem?
Hello, this is not an issue we have seen before, in v13 or prior to that. Is this happening with all targets and all emails, or just some? What version of PHP are you using? Under Third Party Settings (Admin > System Admin), have you enabled SMTP, or are you just sending locally on your server?
Don’t worry, I figured it out. A test account was using an email distribution list as its email address so every message was being sent out to staff once via gibbon and then again via the distribution list.
Ha! That’s quite an unlikely set up. Glad you caught it : ) Thanks for letting us know.