Messenger - failing to send

Why would Messenger be Sending for so long:

I don’t see anything in the logs for this date. I am able to send other messages.

Hi Tieku, sending times can be pretty variable depending on the number of recipients and whether you are sending via a local MTA, or using a remote SMTP server. How long have you been waiting for?

It is possible something went wrong in the AJAX request for sending, which would be consistent with not seeing any error log entries, and that it will never send. Perhaps try and copy the content to a new message, send again and delete the old one?



Resending fixed it. Thanks!

Let us know if it happens again. It may have just been a one-off issue where the background process timed out on the server, but it it happens again we may then have more clues to dig into the cause. Thanks!