Dear Support Team,
at not username length is 20 character, I want to increase length of username.
Sure, what are you looking to increase it to? I think we could look at adding this change to the core, as it has come up a few times and would certainly benefit schools where students have longer names (Gibbon was developed in Hong Kong where many surnames are quite short).
Dear @sandra ,
Please take a look. I want to increase the length—could you guide me on how to do it programmatically?
Hi Sandra, i have similar requirement to increase the length for the reason that our data is in arabic, meaning the names but using the combinations to generate the username does not work for us, so we prefer to use email address, if we create users by import it works but manually the cursor stop at 20!!! is this a setup issue or i miss something
thank you
hi again, trying to repeat the username to be email, i can not manage to test another user with email using import!!! i do not know how i did it because it through an error. but actuallly i have a user whose username is an email that is longer that 20 char.
anyway i just realized that you cann login using your email/username so decided to create user with almost dummy string not related to the name and ask users to login with their email.
thank you any but still wonder how that happened.
regards
Hi @alkindy
The username field has a length of maximum 20 characters by default in Gibbon DB. As you have already figured out, you can use the email to login and maybe use the first half of the email to generate the username. We have added it to our development roadmap to increase the length of the username as there are cases with students having longer names. Hope that helps. Thanks.