Hi, I am importing students users and I keep running to this error:There was an error with the role of user:
Yet on this part I have written “Student”
James, that is odd. If you want to share the import file with support@gibbonedu.org we can take a look and see what’s up. One thing to check is whether or not you have a white space before or after the role name in the import, and to make sure it is in the right column. Thanks! Ross.
Hi, I have mailed you the list
Hi James, having looked at the emailed file, one thing I notice when I open the document with a plain text editor (e.g. Atom), is that none of the fields are enclosed with strings. If you carefully follow this guide, it should work: https://gibbonedu.org/support/administrators/importing-users-into-gibbon/