Import Users

Hi, I am importing students users and I keep running to this error:There was an error with the role of user:

Yet on this part I have written “Student”

James, that is odd. If you want to share the import file with we can take a look and see what’s up. One thing to check is whether or not you have a white space before or after the role name in the import, and to make sure it is in the right column. Thanks! Ross.

Hi, I have mailed you the list

Hi James, having looked at the emailed file, one thing I notice when I open the document with a plain text editor (e.g. Atom), is that none of the fields are enclosed with strings. If you carefully follow this guide, it should work: