I have problem when importing user data parent. On Step 3 (dry run) it look good and no errors. Reading File: Success, Validating Data: Success, Querying Database: Success, but when I press submit button (step 4) live run, it said “Your request failed because your inputs were invalid”. The file I was using from Export Columns (DataStructure-usersParents.xlsx).
Hi Imam Nursianto, that sounds unusual. Are you able to share a screenshot? Sometimes in the error code it will indicate which column it ran into an error on. Generally, runtime errors on live import can occur if there is a clash in a unique field, such as two users with the same username.
My apologies for the wait receiving a solution. I was able to test this out and confirmed that there appears to be an issue when selecting Update and Insert as the insert mode. I’ve added a fix to the v24 development branch, which can be seen here: https://github.com/GibbonEdu/core/commit/29b4b174f3c0a7aa9a3585dedfb17188757ef483 You could either apply the same fix to your system manually, or change the mode in step one to “Insert” only, and this should resolve your issue.