Hi rprice1978, there are a few common causes for seeing this error screen, and most of the time your PHP logs will be the place to check to learn more. Do you know where your PHP logs are located? It is variable by operating system, host, etc.
If you can post the relevant log entries (checking them for any private data) we can give you a more specific answer.
Thanks!
Ross
I see a lot of PHP warnings about the timezone happening, that can be easily fixed, but shouldn’t really cause problems. [Tue Nov 19 10:49:47.329766 2024] [proxy_fcgi:error] [pid 2796543:tid 2796549] [client 96.43.175.123:33734] AH01071: Got error ‘PHP message: PHP Warning: PHP Request Startup: Invalid date.timezone value ‘’, using ‘UTC’ instead in Unknown on line 0’, referer: School.com When filtering those out, I also see a couple of errors happening [Tue Nov 19 10:48:09.988773 2024] [proxy_fcgi:error] [pid 2796543:tid 2796546] [client 96.43.175.123:37770] AH01071: Got error ‘Primary script unknown’, referer: https:// sms.school.com/index.php?q=%2Fmodules%2FUser+Admin%2Fuser_manage_add.php&search= This Primary script unknown could be from an .htaccess rewrite that may be having a problem or PHP-FPM isn’t seeing the correct path to forward it on to.
Hi @rprice1978 These errors are interesting, as they appear to be more related to server configuration than Gibbon itself. PHP should be able to detect the timezone in its settings, and if it cannot, then perhaps something isn’t setup on the server? For the second error, and .htaccess file would also be server configuration related, and some servers handle these differently than others. Hope this helps!