How can we create arrears in the system for students with outstanding balances?
Is it possible to configure the system to automatically add the arrears to a new bill if a child has an outstanding balance?
In other words, I’d like the system to automatically carry over any unpaid fees to the next billing cycle, so the family receives a single bill with both the current and outstanding amounts due.
Thanks for your assistance!
Hi @Fatombi, the finance module does not have an arrears system, although any unpaid invoices can be found through the filters in the Manage Invoices page. There isn’t an automatic way to combine existing fees with new fees in an invoice, however any unpaid invoices do remain open, and have an option to send reminder emails. So, while they wouldn’t be combined into one invoice, you could use the reminder at the same time as issuing new invoices, so that anyone with unpaid fees recieve a reminder to pay both old and new ones. Perhaps this is helpful.