Can't login into gibbon...

[05-May-2021 20:50:15 UTC] PHP Warning: session_start(): open(/var/cpanel/php/sessions/ea-php70/sess_8i4vbea84pkkp0d4hahojr2c54, O_RDWR) failed: No such file or directory (2) in /home/xxxx/xxxx.com/xxx/src/Gibbon/Session.php on line 66
[05-May-2021 16:50:15 America/New_York] Warning: Unknown: open(/var/cpanel/php/sessions/ea-php70/sess_8i4vbea84pkkp0d4hahojr2c54, O_RDWR) failed: No such file or directory (2) in Unknown on line 0

i found this in my error logs kindly help me out.

Hi Mariam, welcome to the Gibbon community. It looks like your session save path (/var/cpanel/php/sessions/ea-php70/) may not be writable by your web server user, or the path may not exist. This is often related to server configuration, so the exact solution may depend on your server software, but often checking the file permissions or file ownership of the session directory is a good first step to troubleshooting. The following stackoverflow may help: https://stackoverflow.com/a/8977032

(/var/cpanel/php/sessions/ea-php70/) i can’t find this path like exactly where should i nevigate to reach this var directory.
can you please help me with this?

Hi Mariam, Are you using shared hosting through a company? Sometimes the login they give you is restricted to a certain folder level of the system, and the /var folder is at the lowest level (requiring higher access). Perhaps direct the session question to them, particularly since you’re using cpanel. Hope this helps!