Problems when uploading users

Administration
1

Hi,
I’m trying to upload users through a CSV. I receive this error when doing that:
|2|gibbonPersonID|Each Person value should match an existing username|email in gibbonPerson.|
|—|—|—|
|2|gibbonPersonID|Missing value for a required field.|
|3|gibbonPersonID|Each Person value should match an existing username|email in gibbonPerson.|
|3|gibbonPersonID|Missing value for a required field.|
|4|gibbonPersonID|Each Person value should match an existing username|email in gibbonPerson.|

(like that 66 times).
How can I fix that?
Thanks!
Chema

2

image
image1832×952 97 KB

Here you have an image of the problem. Thanks in advance :slight_smile:

3

Hi chemamartinez, welcome to the Gibbon community.

Are you uploading data for existing users, or trying to create new users? It looks like this particular importer is expecting to update data, so it’s looking for a username or email value to connect this data to an existing user.

If you’re trying to create new users, it looks like you’ve chosen the Staff import, which needs to be attached to an existing user. Perhaps try to use the User - Basic import to create the user first, then the Staff import to add additional data for specific staff.

5

Hi Sandra!
Which of these should I use for adding teachers and students? Should they be uploaded together?
Thanks

image
image1421×797 30.9 KB

6

Hi chemamartinez, either “User Data - Basic” or “User Data - Full” should be a good starting point for either students or teachers.