# Issues as a Parent to login

**URL:** <https://ask.gibbonedu.org/t/issues-as-a-parent-to-login/2213>\
**Category:** General\
**Created:** [September 1, 2019, 12:46pm UTC](https://ask.gibbonedu.org/t/issues-as-a-parent-to-login/2213 "2019-09-01T12:46:21Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![dgago](https://ask.gibbonedu.org/letter_avatar_proxy/v4/letter/d/59ef9b/32.png) [@dgago](https://ask.gibbonedu.org/u/dgago)\
**Post date:** [September 1, 2019, 12:46pm UTC](https://ask.gibbonedu.org/t/issues-as-a-parent-to-login/2213/1 "2019-09-01T12:46:21Z")

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Good Morning  
As school is about to start im have issues as a prent to log in  
I get this error, can someone help me out, i have run out of ideas  
 ![](https://ask.gibbonedu.org/uploads/editor/1m/1kfhbsz3cifr.png)

So as i log in i get this error, but as admin or teacher is ok.

Thank

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**Author:** ![dgago](https://ask.gibbonedu.org/letter_avatar_proxy/v4/letter/d/59ef9b/32.png) [@dgago](https://ask.gibbonedu.org/u/dgago)\
**Post date:** [September 2, 2019, 6:45am UTC](https://ask.gibbonedu.org/t/issues-as-a-parent-to-login/2213/2 "2019-09-02T06:45:32Z")

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Can anyone help…

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**Author:** ![ross](https://ask.gibbonedu.org/user_avatar/ask.gibbonedu.org/ross/32/8_2.png) [@ross](https://ask.gibbonedu.org/u/ross)\
**Post date:** [September 2, 2019, 11:55am UTC](https://ask.gibbonedu.org/t/issues-as-a-parent-to-login/2213/3 "2019-09-02T11:55:05Z")

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Hello. Have you checked your PHP error logs? This ought to say what the problem is. If you can share the error message here, we can offer advise. Thanks! Ross.

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**Author:** ![dgago](https://ask.gibbonedu.org/letter_avatar_proxy/v4/letter/d/59ef9b/32.png) [@dgago](https://ask.gibbonedu.org/u/dgago)\
**Post date:** [September 2, 2019, 1:20pm UTC](https://ask.gibbonedu.org/t/issues-as-a-parent-to-login/2213/4 "2019-09-02T13:20:38Z")

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Hi Ross.  
Where can i find this error log?

Cheers

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**Author:** ![ross](https://ask.gibbonedu.org/user_avatar/ask.gibbonedu.org/ross/32/8_2.png) [@ross](https://ask.gibbonedu.org/u/ross)\
**Post date:** [September 2, 2019, 11:02pm UTC](https://ask.gibbonedu.org/t/issues-as-a-parent-to-login/2213/5 "2019-09-02T23:02:50Z")

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Hi dgago, it depends on your server, as the logs are kept by your web server, not Gibbon. As an example, when using Ubuntu Linux, they are under /var/log/apache2/. You’d have to do a little web search for your specific browser. Ross.

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**Author:** ![dgago](https://ask.gibbonedu.org/letter_avatar_proxy/v4/letter/d/59ef9b/32.png) [@dgago](https://ask.gibbonedu.org/u/dgago)\
**Post date:** [September 3, 2019, 7:29am UTC](https://ask.gibbonedu.org/t/issues-as-a-parent-to-login/2213/6 "2019-09-03T07:29:56Z")

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Cool, no problem .

Thanks

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**Author:** ![dgago](https://ask.gibbonedu.org/letter_avatar_proxy/v4/letter/d/59ef9b/32.png) [@dgago](https://ask.gibbonedu.org/u/dgago)\
**Post date:** [September 3, 2019, 11:38am UTC](https://ask.gibbonedu.org/t/issues-as-a-parent-to-login/2213/7 "2019-09-03T11:38:14Z")

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Hi Ross.  
Here the log error

Can you help… Please i dont know what else to do…  
When i click Parent i get 500 error

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**Author:** ![ross](https://ask.gibbonedu.org/user_avatar/ask.gibbonedu.org/ross/32/8_2.png) [@ross](https://ask.gibbonedu.org/u/ross)\
**Post date:** [September 3, 2019, 11:56am UTC](https://ask.gibbonedu.org/t/issues-as-a-parent-to-login/2213/8 "2019-09-03T11:56:32Z")

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Hello,

There are a wide range of errors. Many of them are to do with the Badges module, which does not seem to have been properly installed. I’d remove this, in order to help troubleshoot the issue.

Another type of issue is to do with some missing database tables, which may then lead to other errors:

[Mon Sep 02 21:41:06.825136 2019] [:error] [pid 15651:tid 140099140552448] [client 89.79.166.10:51888] PHP Warning: SQLSTATE[42S02]: Base table or view not found: 1146 Table ‘jagiell3\_gibbonschool.gibbonSetting’ doesn’t exist in /home/jagiell3/domains/jagiellonczyk.eu/public\_html/src/Database/Connection.php on line 198

This seems to suggest that something went wrong in your installation.

It might be best to reinstall from scratch, and test the parent login immediately after installation.

Thanks,

Ross

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**Author:** ![dgago](https://ask.gibbonedu.org/letter_avatar_proxy/v4/letter/d/59ef9b/32.png) [@dgago](https://ask.gibbonedu.org/u/dgago)\
**Post date:** [September 3, 2019, 6:15pm UTC](https://ask.gibbonedu.org/t/issues-as-a-parent-to-login/2213/9 "2019-09-03T18:15:26Z")

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Thanks i’ll look into it
