sorry to asking this question, i download the file for import the students information, but i can’t put the address in, we use chinese address, is that the reason? also we want put the id number and transfer account no in user files, we create the USER FIELDS for it
i can see the Columns show on , but i only can keyin the data one by one, can i import the data by batch?
thanks for read my question.
Hi Kevin, can you let us know which version of Gibbon you are using and which importer file? The recommended one for importing addresses would be the Import from File > Contact Information import. There shouldn’t be any problem having Chinese characters in the address.
In the importer, when you’re connecting the Columns to the data, this will work for the whole batch. It displays the first line as an example. Be sure to run both the Dry Run step as well as the Live Run step, to ensure the data imports.