# Help Desk: SEARCH AND FILTER BY THE OWNER

**URL:** <https://ask.gibbonedu.org/t/help-desk-search-and-filter-by-the-owner/8215>\
**Category:** Administration\
**Created:** [June 14, 2023, 9:45pm UTC](https://ask.gibbonedu.org/t/help-desk-search-and-filter-by-the-owner/8215 "2023-06-14T21:45:48Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![espsc\_tecnologia](https://ask.gibbonedu.org/letter_avatar_proxy/v4/letter/e/3d9bf3/32.png) [@espsc\_tecnologia](https://ask.gibbonedu.org/u/espsc_tecnologia)\
**Post date:** [June 14, 2023, 9:45pm UTC](https://ask.gibbonedu.org/t/help-desk-search-and-filter-by-the-owner/8215/1 "2023-06-14T21:45:48Z")

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Hi

In the Help Desk Module, I need to search and filter the issues by the name of the owner. This functionality is very important to us. Without this, it will make it impossible to use the help desk. Currently this search filter does not work. Is it possible to fix this problem?

Thank you very much,  
Alessandra

Gibbon Versão v25.0.00  
PHP Versão 8.1.8  
MySQL Versão 10.6.5  
Help Desk v2.1.02

 ![tela help owner](https://ask.gibbonedu.org/uploads/default/original/1X/0287325108edc9848815d534072d021fe1d8b577.png)

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**Author:** ![sandra](https://ask.gibbonedu.org/user_avatar/ask.gibbonedu.org/sandra/32/5_2.png) [@sandra](https://ask.gibbonedu.org/u/sandra)\
**Post date:** [June 16, 2023, 7:14am UTC](https://ask.gibbonedu.org/t/help-desk-search-and-filter-by-the-owner/8215/2 "2023-06-16T07:14:35Z")

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Hi Alessandra, I can see where this would certainly be helpful, and I’ve had a moment to add it, so this can now be found in [Help Desk v2.1.03](https://gibbonedu.org/extend/#help-desk)

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**Author:** ![espsc\_tecnologia](https://ask.gibbonedu.org/letter_avatar_proxy/v4/letter/e/3d9bf3/32.png) [@espsc\_tecnologia](https://ask.gibbonedu.org/u/espsc_tecnologia)\
**Post date:** [January 23, 2025, 3:34pm UTC](https://ask.gibbonedu.org/t/help-desk-search-and-filter-by-the-owner/8215/3 "2025-01-23T15:34:25Z")

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Eu também estou com o mesmo problema na versão do Help Desk v2.3.00 e sistema 28.0.1

Não esta abrindo as informações do aluno !