# Help Desk - Discuss Issue Error

**URL:** <https://ask.gibbonedu.org/t/help-desk-discuss-issue-error/3780>\
**Category:** Administration\
**Created:** [October 14, 2022, 6:33pm UTC](https://ask.gibbonedu.org/t/help-desk-discuss-issue-error/3780 "2022-10-14T18:33:22Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Alessandra](https://ask.gibbonedu.org/letter_avatar_proxy/v4/letter/a/9de0a6/32.png) [@Alessandra](https://ask.gibbonedu.org/u/Alessandra)\
**Post date:** [October 14, 2022, 6:33pm UTC](https://ask.gibbonedu.org/t/help-desk-discuss-issue-error/3780/1 "2022-10-14T18:33:22Z")

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Hi!. I’m encountering some problems with Help Desk V.2.1.02.

When the technician opens an Issue to resolve, the error below occurs.

I believe it may be some change in Help Desk V.2.1.02. I had already tested the last version published by Sandra (V.2.1.01) and it was working correctly. Thanks.  
 ![](https://ask.gibbonedu.org/uploads/editor/vu/sf50lbxl66um.png)

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**Author:** ![ross](https://ask.gibbonedu.org/user_avatar/ask.gibbonedu.org/ross/32/8_2.png) [@ross](https://ask.gibbonedu.org/u/ross)\
**Post date:** [October 15, 2022, 1:59am UTC](https://ask.gibbonedu.org/t/help-desk-discuss-issue-error/3780/2 "2022-10-15T01:59:35Z")

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@rayclark @Ashton are you able to field this one? Thanks!

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**Author:** ![Alessandra](https://ask.gibbonedu.org/letter_avatar_proxy/v4/letter/a/9de0a6/32.png) [@Alessandra](https://ask.gibbonedu.org/u/Alessandra)\
**Post date:** [October 27, 2022, 5:12pm UTC](https://ask.gibbonedu.org/t/help-desk-discuss-issue-error/3780/3 "2022-10-27T17:12:24Z")

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Please, can anyone help me?

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**Author:** ![Ashton](https://ask.gibbonedu.org/letter_avatar_proxy/v4/letter/a/9fc29f/32.png) [@Ashton](https://ask.gibbonedu.org/u/Ashton)\
**Post date:** [October 30, 2022, 2:32am UTC](https://ask.gibbonedu.org/t/help-desk-discuss-issue-error/3780/4 "2022-10-30T02:32:57Z")

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Hi Alessandra,

Have you run the update in the system admin modules section? It may be that your database hasn’t got the most up to date tables from the last update.

It is also just a warning so I don’t think it should impede on your usage of the module, as @ross suggested in the other thread it may be wise to turn display\_errors off in php.ini if you are in production.