# Extensions

**URL:** <https://ask.gibbonedu.org/t/extensions/2015>\
**Category:** Administration\
**Created:** [July 6, 2019, 3:59pm UTC](https://ask.gibbonedu.org/t/extensions/2015 "2019-07-06T15:59:13Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![tomwhitby](https://ask.gibbonedu.org/letter_avatar_proxy/v4/letter/t/f17d59/32.png) [@tomwhitby](https://ask.gibbonedu.org/u/tomwhitby)\
**Post date:** [July 6, 2019, 3:59pm UTC](https://ask.gibbonedu.org/t/extensions/2015/1 "2019-07-06T15:59:13Z")

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Hello,

I am trying to install an extension. I have unzipped the .zip file and am trying to upload the actual folder but I am getting the error as follows:

_An error occurred. Your account may be over its quota or you attempted to upload a folder._

Any help please? Thank you.

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**Author:** ![meierrom](https://ask.gibbonedu.org/letter_avatar_proxy/v4/letter/m/5f9b8f/32.png) [@meierrom](https://ask.gibbonedu.org/u/meierrom)\
**Post date:** [July 9, 2019, 8:30am UTC](https://ask.gibbonedu.org/t/extensions/2015/2 "2019-07-09T08:30:56Z")

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Sounds like a problem with your provider. Not a Gibbon issue, I guess ☹