Hello, the email password reset is not working in my new installation. I just get a message “failed to send email” if I try to reset a password from the login page. What do I need to do to get this function working?
Many thanks…
Hi sdbaldwin,
If you’re using a new server it’s possible your server’s sendmail hasn’t been setup. On a Linux server I would check this by running the command which sendmail` on the server. If it doesn’t display a path, then it is likely not setup. The process to set this up depends on your server itself, but some Google searches should give you lots of instructions online. Another option is to use an external SMTP server, which the settings for this can be found in System Admin > Third Party Settings.
Thank you so much, that was exactly what I needed!