Database Connection

Hi,
I seem to have a problem.
When I try to set up Gibbon, I get this error.
A database connection could not be established. Please try again. `

I’ve already tried using localhost & <code class="CodeInline">127.0.0.1 or using another user but I still get this error.
Is there any way to fix this?

Hi Sususiwa,

There could be a few different reasons for the connection failing, depending on your server setup.
Are you installing on a local environment, or a remote server? Sometimes if it’s with a hosting company they will have a different Host or Port requirement for MySQL.

If you have server access, one way to start troubleshooting might be to see if the database host, username and password work if you use them on the command line to access MySQL directly: https://dev.mysql.com/doc/mysql-getting-started/en/#mysql-getting-started-connecting

Hope this helps!