attendance page not working

Administration
1

Hi, I cant seem to get the attendance page to load. This is the error message that comes up:

Warning: require_once(/.co.uk/public_html/admingib/modules/Attendance/src/attendanceView.php): failed to open stream: No such file or directory in /var/sites/t/.co.uk/public_html/admingib/modules/Attendance/attendance_take_byCourseClass.php on line 25

Fatal error: require_once(): Failed opening required '/.co.uk/public_html/admingib/modules/Attendance/src/attendanceView.php’ (include_path=‘.:/usr/newage/lib/php’) in /var/sites/t/.co.uk/public_html/admingib/modules/Attendance/attendance_take_byCourseClass.php on line 25

I have also attached a picture of the system check.

please help…

thanks in advance.

Mike

2

Hi Mike,

A No such file or directory error often indicates the path to that file may be incorrect or the system does not have permissions to access the file. Looking closely at the error message, it appears the path it’s trying to include from is missing a /var/sites/t at the beginning compared to the path the file are running under are. In System Admin > System Settings, check your <u>Base Path</u>. Does it start with <code class="CodeInline">/var/sites/t?

Otherwise, if it does perhaps check to see if user the PHP server is running under has access to read and write all the files in the admingib` directory.
3

Thanks Sandra,

I have checked the system settings. It is missing the path, but i can seem to add it on because I can not add enough characters.

Mike

4

Hi again,

Just wanted to let you know that i have fixed it. I edited the systemsettings.php file and increased the maximum character for the required field.

Thanks for the help, I would never have known it was a base path issue.

Mike

5

Hi Mike, thanks for letting us know. How many characters did you require? We can increase the minimum here: I thought we had made it big enough, but obviously not! Thanks, Ross.

6

Hi, i added another 10 to make it 60

7

I’ve just checked, and in v15 (to be released January 20th 2018) these have already been increased to 100 characters. Thanks for taking the time to follow up!

Ross