# Application Form bugs? **URL:** \ **Category:** General\ **Created:** [August 10, 2025, 6:18am UTC](https://ask.gibbonedu.org/t/application-form-bugs/15333 "2025-08-10T06:18:44Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![tiekubd](https://ask.gibbonedu.org/user_avatar/ask.gibbonedu.org/tiekubd/32/163_2.png) [@tiekubd](https://ask.gibbonedu.org/u/tiekubd)\ **Post date:** [August 10, 2025, 6:18am UTC](https://ask.gibbonedu.org/t/application-form-bugs/15333/1 "2025-08-10T06:18:44Z")
Hi @sandra @ross In the application form, the **“How Did You Hear About Us?”** field cannot be moved or deleted. Also, when creating a generic field of type **Long Text** , the **Label** field disappears when editing the field later. Adding a description seems to replace the label. Version: v29 Thanks ---
**Author:** ![tiekubd](https://ask.gibbonedu.org/user_avatar/ask.gibbonedu.org/tiekubd/32/163_2.png) [@tiekubd](https://ask.gibbonedu.org/u/tiekubd)\ **Post date:** [October 16, 2025, 11:58am UTC](https://ask.gibbonedu.org/t/application-form-bugs/15333/2 "2025-10-16T11:58:03Z")
Hi @sandra I wanted to make sure these application form–related issues are reviewed before the v30 release. Here’s a more complete list: 1. In the application form, the “How Did You Hear About Us?” field cannot be moved, edited, or deleted. 2. When creating a generic field of type _Long Text_, the Label field disappears when editing it later. Adding a description seems to replace the label. 3. I created a custom field. Under **Visibility → Role Categories** , I selected both _Student_ and _Parent_, but in Form Builder I can only add the field to _Student_. 4. On some pages, nothing happens when I attempt to edit or delete an element I’ve added. On other pages, I can do this for the same elements. For example, there’s a page with _Personal Documents_ and a generic field of type _Link_. Not all pages have this issue. Thanks ---
**Author:** ![sandra](https://ask.gibbonedu.org/user_avatar/ask.gibbonedu.org/sandra/32/5_2.png) [@sandra](https://ask.gibbonedu.org/u/sandra)\ **Post date:** [October 20, 2025, 7:04am UTC](https://ask.gibbonedu.org/t/application-form-bugs/15333/3 "2025-10-20T07:04:57Z")
Hi @tiekubd Thanks for bringing these back to our attention, we’ve added them to our development list to look at in the next week, and we’ll be sure they’re fixed for v30. ---
**Author:** ![tiekubd](https://ask.gibbonedu.org/user_avatar/ask.gibbonedu.org/tiekubd/32/163_2.png) [@tiekubd](https://ask.gibbonedu.org/u/tiekubd)\ **Post date:** [November 19, 2025, 12:50pm UTC](https://ask.gibbonedu.org/t/application-form-bugs/15333/4 "2025-11-19T12:50:41Z")
@sandra @Ali Just checking to see whether all of these have been addressed for v30. Thanks. ---
**Author:** ![sandra](https://ask.gibbonedu.org/user_avatar/ask.gibbonedu.org/sandra/32/5_2.png) [@sandra](https://ask.gibbonedu.org/u/sandra)\ **Post date:** [November 20, 2025, 3:05am UTC](https://ask.gibbonedu.org/t/application-form-bugs/15333/5 "2025-11-20T03:05:36Z")
Hi @tiekubd, I’ve fixed issues 1 to 3, which have been committed to v30. Issue number 4 I was not able to reproduce, and it sounds intermittent on your end too. Are you able to have a look and see if there are any specific steps to reproduce the issue, such as certain types or combination of fields. Thanks. ---
**Author:** ![tiekubd](https://ask.gibbonedu.org/user_avatar/ask.gibbonedu.org/tiekubd/32/163_2.png) [@tiekubd](https://ask.gibbonedu.org/u/tiekubd)\ **Post date:** [November 22, 2025, 10:19pm UTC](https://ask.gibbonedu.org/t/application-form-bugs/15333/6 "2025-11-22T22:19:03Z")
Hi @sandra I do see that issues 1 to 3 made it into the v30 CHANGELOG — thank you! I’ll be trying it out soon. I also understand that issue #4 may not be as straightforward to troubleshoot or pin down. If it comes up again, I’ll be sure to document any specific steps to reproduce it. Thanks again! ---
**Author:** ![tiekubd](https://ask.gibbonedu.org/user_avatar/ask.gibbonedu.org/tiekubd/32/163_2.png) [@tiekubd](https://ask.gibbonedu.org/u/tiekubd)\ **Post date:** [December 4, 2025, 8:27pm UTC](https://ask.gibbonedu.org/t/application-form-bugs/15333/7 "2025-12-04T20:27:26Z")
- In the application form, the “How Did You Hear About Us?” field cannot be moved, edited, or deleted. Looks good. Thanks. ✅ - When creating a generic field of type _Long Text_, the Label field disappears when editing it later. Adding a description seems to replace the label. Looks good. Thanks. ✅ - I created a custom field. Under **Visibility → Role Categories** , I selected both _Student_ and _Parent_, but in Form Builder I can only add the field to _Student_. In Form Builder I can see the custom field(s) for the Role Categories I selected - (Student, Parent, Staff). However, it appears that only one instance of the field can be added to the form. If I attempt to add the field more than once, I receive the following message: _Your request was successful, but some fields were not unique and could not be added to the form: custom0001_ This leads to a few questions: - For **Parent** , should I be able to add this same field for **Parent 1** and **Parent 2** , or am I allowed only a single instance of the field across both/all parent records? - For **Staff** , which specific staff member would this field apply to when added to a form? Thanks ![image](https://ask.gibbonedu.org/uploads/default/original/2X/7/7edb4adeb40392dd7421c01855147f735177ae53.png) ![image](https://ask.gibbonedu.org/uploads/default/original/2X/b/b4297db2f40ac3d45d9ef1efbbe74ab4e6acb7e0.png) ---
**Author:** ![sandra](https://ask.gibbonedu.org/user_avatar/ask.gibbonedu.org/sandra/32/5_2.png) [@sandra](https://ask.gibbonedu.org/u/sandra)\ **Post date:** [December 12, 2025, 2:58am UTC](https://ask.gibbonedu.org/t/application-form-bugs/15333/8 "2025-12-12T02:58:31Z")
Thanks, I’ll have a look. In testing the fix, I must not have added multiple separate copies of the same custom field for different roles. I’ll see if I can get this fix into the v30.0.01 patch.