Help with Web Hosting Install

HI, decided to jump and join the Gibbon club and a novice at that but very persistent. I purchase a domain name and have the domain hosted in the USA via the company that hosts are website and want to use Gibbon for our school platform by next school year (Sept 2019).
I downloaded the Core 16.0 folder and all the Extended module and uploaded the file via FileZilla onto the website server. I can clearly see all the module folder and the core folder but only as a list. While trying to continue to step 2 the Core 16.0 folder gives me the following error...
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator or webmaster to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an Error Document to handle the request.
Tried to re-upload the Core Folder but same error is showing up....Anyone as an idea of what I can do to rectify the problem and go to step 2 and 3? Thanks for help. Sunshine from Antigua, Caribbean!

Comments

  • Found my problem....I told you I was persistent...I loaded the Core Folder within the Core Folder....missed one level!
    So I am learning and I will need plenty more of your help sooner than later. So please consider this post FIXED!
  • Respected DidierBC,
    Welcome to Gibbon Community.

    You can quickly set up Gibbon by using Softaculous fron your hosting CPanel. Click on softaculous and Find Gibbon from left menu options.
    This way you can set up gibbon without any trouble and uploading.

    Hope this will helps.

    Best Regards,
  • Thanks for the response and comment. I finally got through and my Wesbite Host Tech finished the Post-Install and Server Cnnfiguration (out of my league to say the least)..

    That said and now this is done and this has been since the beginning, every time I try to either do an addition, deletion, changes to get me started I get the following error message; For example, I simply add a user and submit and get me to a new window and the message appear (my Website host has no idea what this could be)?
    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator at webmaster@sassantiguaonline.org to inform them of the time this error occurred, and the actions you performed just before this error.
    More information about this error may be available in the server error log.
    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
    Can you help with that?
    Much appreciated Didier
  • Welcome! Glad to hear you've solved your initial issue, I've added some troubleshooting ideas to your other post: https://ask.gibbonedu.org/discussion/2284/error-message-help#latest
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