error in google integration

I have configured the google integration but getting the error when trying to login.

Please refer the snapshot.


  • Hello, is the Google account email address that you are signing in with, associated with a user in Gibbon? E.g. under Admin > User Admin > Manage Users? There must exist in the system already a user with a matching address. In addition, the email address must be unique (e.g. you can't login if two users share the same email address). I hope this helps. Ross.
  • So do we have to add that mail address first in our gibbon portal before login via google??
  • Correct, the email address for the Google Account must be a user's email address in Admin > User Admin > Manage Users. Once that is in place, then they can use the Google sign in. Ross.
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