Not receiving Invoice emails

I have not set up Enable SMTP Mail.

I am relying on my web host mailer function. It must be working because Forgot Password? on the login page sends out an email. But when issuing invoices I (parent) do not receive an email invoice, receipt etc. What can I check?

Comments

  • Hi Tieku,

    I would start by checking the mail log to see if there are any clues there. Your host can help you to access this, as it is often protected in a shared hosting environment (to avoid you seeing someone else's log entries).

    Cheers,

    Ross
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